Frequently Asked QuestionsRead All
- Where the cashback shall be credited?
The cashback shall be credited to your RenTrip Wallet. You can use this promotional money to make future bookings on RenTrip.
- Will I get the bike in good condition?
We have 0% quality tolerance. You have complete right to check and test drive your bike. Once you are not satisfied with the quality aspect, just tell us and we shall refund you in full, that's a promise.
- How can I book my bike?
Just login to www.rentrip.in, Select the bike which you want to book and checkout. Once your payment is processed, you get the complete details of the dealer with location link and contact number. You shall also get the contact details of your dedicated trip manager at the same time. Just collect your bike and ride off. It's super easy, isn't it?
- Where shall I get the bike? How shall I get the address to pick up the motorcycle?
It is not possible for us to provide a complete address with bike listing. However, on the bike search page, we have given a brief location of the bike. Once your booking is complete, you get an E-mail and SMS having the complete address and contact number of the dealer. These details are also printed on your invoice and always available on your personal dashboard.
- How can I know my booking is confirmed?
After completing your booking on Rentrip you will get a message and email which includes your pick-up location and time and other details of the booking. You can also call your trip manager for any assistance 24 x 7.
- What will be the documents I have to provide?
Generally, any ID proof such as Aadhaar card, Pan Card, Voter id or Passport plus a valid driving license authorizing the type of bike rented in India shall be required. We don't accept colour copies of documents in place of the original. Additional requirements if any, are given on terms on bike listing page.
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Frequently Asked Questions
- What is a guided motorcycle tour?
Guided Motorcycle Tours are the organized motorcycle trips and supported by an experienced Ride Captain, Backup Vehicle, and Mechanic. It is a complete package bike trip. This also generally includes accommodation, food, bonfires, and experiences. Please see the Motorcycle Tour Itinerary for complete details.
- What is Package A, B, C etc. It is hard to understand.
Please look for the description of the package for any package you select. For example, Package A - (Rider With Rented Bullet) means package includes the bike from us. Please refer Package Policy for complete details.
- Will you give me a Motorcycle to ride?
Yes, We shall offer you a cruiser bike to take a ride for the complete tour provided you selected the package which includes a bike from us. If someone in the group wants to come with his/ her own motorcycle, we do allow.
- How to reserve a tour with you?
We shall need 25% amount of the tour for booking and rest of the amount must be clear 30 days before the scheduled departure of the tour.
- We are a large group. Shall you offer any discounts for us?
We love to give discounts. Please send us your details and we shall offer you what others can only imagine.
- What is the cancelation policy if I want to cancel the tour later?
Non Refundable Amount Rs.5,000 per person.
From 60 to 45 days before commencement of the tour 25 %.
From 45 to 30 days before commencement of the tour 50 %.
Below 30 days or not traveling 100 %.
- Is there any security deposit for the motorcycles we shall take?
Yes, you shall need to make a deposit of INR 10,000 per person at the time of receiving the bike. However, pillions do not have to make any deposit.
- What documents are required from riders participating?
All riders participating must be in possession of a valid driving license to enable them to drive motorcycles in India. International participants must be in possession of an International driving license. This shall be checked before the start of the tour. Anyone not having a driving license shall not be allowed to participate. You shall also need to submit copies of valid address proofs of all the participants.
- Your price is higher than others. Why?
Please be aware that a good experience comes at a fair price. We can match any competitor's price for the same experience. Mail us your concern on email@example.com