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Overall Customer Satisfaction

4.2 / 5

based on 3146 reviews

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2127 review(s)

337 review(s)

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408 review(s)

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shardul Shelat - Rented Bike in Mumbai

1 / 5

Owner charged me 350 ? for a minor scratch, vehicle was not serviced noise coming from the belt of vehicle. Rude behaviour of owner. No support was provided by rentrip.

Date Published: 14/04/2023

Reply from the Dealer 1 year ago

Bad customer very fair riding

Hussain Shaikh
1 / 5

Dio DX
1 / 5
Verified

Ranjit Gupta - Rented Bike in Kolkata

1 / 5

Dealer didn't refund me the oil leftover in the bike tank, my tank was almost full. Dealer charged me extra 300 and didn't refund my security deposit full amount. It was the worth experience I had, all they do is bully people. I highly recommend people to not go for rental service with this Dealer.

Date Published: 04/05/2023

Indrajit Guha
1 / 5

Activa 5G
3 / 5
Verified

Varghese Kishor - Rented Bike in Goa

1 / 5

Rohan didn't give me bike. He told me to contact customer support. But customer support was unavailable on Sunday

Date Published: 12/04/2023

Rohan
1 / 5

Activa 4G
1 / 5
Verified

Aniket singh - Rented Bike in Siliguri

1 / 5

Scoty was at its worst condition

Date Published: 18/04/2023

Nilkamal Dey
1 / 5

SR 150
1 / 5
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Najin Surendran - Rented Bike in Pune

1 / 5

Owner is very rude and money minded

Date Published: 18/11/2023

Prakash Rathod
1 / 5

Jawa 42
1 / 5
Verified

Mohit Sapra - Rented Bike in Mumbai

1 / 5

Date Published: 08/05/2023

Shyam Sameer Asher
1 / 5

Thunderbird 350X
3 / 5
Verified

Arijeet kumar - Rented Bike in Delhi

1 / 5

The renter didn't returned my sequiry money and also they provided me a defective bike

Date Published: 02/04/2023

Nitin INA
1 / 5

Pulsar 150
1 / 5
Verified

Varghese Kishor - Rented Bike in Ahmedabad

1 / 5

The guy didn't give me scooter. He said he cannot give it for a single day asked me to contact Rentrip. Your customer care number was not available as it's Sunday. So, I've left a voice message. Please refund my booking amount asap.

Date Published: 02/04/2023

Ishan Harchandani
1 / 5

Splendor Pro
1 / 5
Verified

Sundeep Singh - Rented Bike in Kolkata

1 / 5

We never got the bike since the dealer was insisting on giving him our original documents as deposit , ideally it’s not a fair practice , we never get a refund also our time and effort was completely wasted .

Date Published: 04/05/2023

Indrajit Guha
1 / 5

TVS Ntorq 125 Race Edition
1 / 5
Verified

Bhaskar Babu B D - Rented Bike in Goa

1 / 5

Cat was horrible... not clean, seats with lot of stains... audio system not working ?

Date Published: 11/05/2023

Umran Khan
1 / 5

Swift Dzire
1 / 5
Verified

Rajendra Prasad Shaw - Rented Bike in Mumbai

1 / 5

Date Published: 31/03/2023

Abdul Javed
1 / 5

Avenger 220 Old Model
1 / 5
Verified

Soham Suhas Khapre - Rented Bike in Pune

1 / 5

Date Published: 09/08/2023

Kadam Suraj Dattatray
1 / 5

Ertiga ZDI + Hybrid
1 / 5
Verified

Jakaria Hussain Tapadar - Rented Bike in Guwahati

1 / 5

1. They demanded caution money despite it being zero on the website. 2. They cut Rs 1000 from the caution money for a small scratch.

Date Published: 06/04/2023

Reply from the Dealer 1 year ago

Hello sir! If you were unsatisfied with the terms and conditions , you should not have picked up the vehicle at the pickup time. you damaged the vehicle and the estimated repair cost was almost Rs. 3000/- , which you were not able to pay, so we were compelled to deduct Rs.1000/-.

Syed Dijajur Rahman
1 / 5

Tiago
3 / 5
Verified

Chirag Singhal - Rented Bike in Ghaziabad

1 / 5

Bad experience, scooty tire damaged, other scooty provided

Date Published: 24/03/2023

Ankur Kumar Singh
1 / 5

Activa 3-G
1 / 5
Verified

Ankit Maheshwari - Rented Bike in Bangalore

1 / 5

Date Published: 05/08/2023

Chetan Kalburgi
1 / 5

Cliq STD
1 / 5
Verified

Satyapriyo Chakraborty - Rented Bike in Kolkata

1 / 5

Self Start Not working after pickup.... Dealer demand extra money for bike washing.. really pathetic experience

Date Published: 23/03/2023

Reply from the Dealer 1 year ago

Pathetic experience was mine and was clearly stated to customer while bike drop off.

1. Did not return bike in the same condition. Bike was extremely dirty when returning.
2.customer has taken bike to some Holi festival, there was abir color everywhere inside out , I had to get my bike deep cleaned after return.
3. There was Color inside the helmet too, It was very dirty while returning.
4. Bike developed strange self problem, Had to get a new battery.
5. Customer used more petrol then he filled in tank. Did not pay the fees of extra petrol, returned the bike with 200 rupees less petrol.
6. Asked the customer for bike washing fees as the bike was very dirty and not in the same condition from pickup.

7. Customer was very irresponsive and not communicating.

8. Customer did not pay any of the extra fees asked by me.

SK Sabirul Islam
1 / 5

Hornet 2.0
1 / 5
Verified

Pranjal Nigam - Rented Bike in Chandigarh

1 / 5

I DIDN'T PICK UP THE CAR , BECAUSE OF SOME ISSUE AND THERE IS NO OPTION OF CANCELLATION WORST THING EVER

Date Published: 26/03/2023

Manish Chauhan
1 / 5

Venue
1 / 5
Verified

Hitesh Rohra - Rented Bike in Dehradun

1 / 5

The pickup location is a bit of a struggle. There's no cooperation for pickup and drop services even on request. Bike was ok.

Date Published: 03/03/2023

Reply from the Dealer 1 year ago

Mr.Hitesh I m not ur sarvent, I running this business past 5 years everyone costumers pick and drop bike to my location. I was ask u ,my wife sick and my child alone in my home but I prefer only ur comfortable and u drop bike 1.5 hour late but I not take late charge, u should thankful to me but u blemming me, I don't want ur type Customer in future

Veer Singh
1 / 5

Thunderbird 350CC
4 / 5
Verified

Chandrasekar Kannan - Rented Bike in Chennai

1 / 5

Rented Tvs jupiter for 2 months. Very worst experience. Vehicles are in very worst condition. Break wire cut while driving. Engine belt got cut while driving. The shop owner is a cheap money minded guy. While asking about the issues, Ill treating us with no proper response and no respect as well. Don't go for renting vehicles to him if you willing to have quality rides. I surrendered the vehicle with that issues. He promising to another customer for that same vehicle as newly serviced. Very cheap.

Date Published: 02/04/2023

Reply from the Dealer 1 year ago

Dear Chandran,
I gave you the vehicle in a very good condition and when you returned after 2months with 6000 plus KMS.
Definitely the vehicle has to be serviced for this usage, when you were called for servicing you have told you have work and unable to come.
I never guaranteed next Customer as your returned vehicle was serviced, kindly learn honesty and your FAKE REVIEW will not affect my business.
Nowhere you can get a reimbursement without proper bill and intimation.
Be honest for yourself, happy day.

Sabarish - Sholinganallur
1 / 5

Jupiter Classic
1 / 5
Verified

Aditya Ajay Sayalkar - Rented Bike in Pune

1 / 5

The dealer was rude. Also the jupiter provided was very low quality it stoped working in between our trip after running only 50km. The vehicle stoped working in small village suddenly there were no mechanic shop nearby we have to bring the mechanic from another town on our other bike and repair the bike it costed us 600/- rupees. So i rated 1 star worst day and experience. Plz look into it

Date Published: 07/06/2023

Rahul - FC Road
1 / 5

Jupiter
1 / 5

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